Q: What are some work tips you would pass on to an employee with similar job duties?
I would say to always put students’ needs first, and make sure you’re there to help them. It’s a very bureaucratic system at the office with e-forms, and there’s lots of layers of steps to get things done. I emphasize always being of support, so students and staff can come to me. I want to be of help, and I prioritize my time around helping students. I recommend scheduling using Outlook for deadlines and goals.
Q: What are some work practices that work best for you in your position?
I use to-do lists for accomplishing short and long term tasks/goals, and Outlook calendars to schedule due dates and tasks. I work with a student, so I also make sure she is supported every day. Being prepared for interruptions during work, as well as multitasking and being good and open for communication has worked best.
Q: What is the most difficult and interesting part of your position in WWU?
The interesting part of my position is working with a diverse student and staff population, and the most difficult part of my position includes tight deadlines and a heavy responsibility being part of the Finance Office. As we send out information to various departments across campus, the information we send must be extremely accurate. Its difficult letting others know you are delayed as you are keeping up with all the deadlines, as interesting things/obstacles may pop up suddenly. To break up the intense workload, we make the atmosphere light, we laugh a lot; we work hard, and we try to mix it with fun times as well!
This section highlights the "best practices" of individual staff within the DOS/AS in interview form.
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