Kathy Louzao: Program Support Supervisor & Administrative Assistant to the Dean of Students (Dean of Students Unit)
Aside from this new position, Kathy has been working at Western for over 15 years, currently serving as the first point of contact of any student to the Dean of Students. Her role as the Administrative Assistant is to help facilitate the work of the Dean so he may do the best work possible. She filters out individual requests and redirecting students to other forms of contact who may best help answer their questions, so the Dean may spend more time with students. Kathy also manages the Viking Union (VU) front desk and its staff, ensuring the best possible customer service for all visitors to the VU.
Kathy thinks that her biggest change in her role went from mostly supporting the Dean of Students unit to collaborating with a bigger team of staff to figure out solutions for different needs. Most of all, she is very excited and is enjoying the chance to utilize her 10 years of personnel administration experience in her new position. Congratulations, Kathy!
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Recognition & Awards